Papers and Book Chapters Since 1993

Redish, J. C., 2005
Media of the Future: Web? Paper?
Intercom, 52 (1), January, 20-25.

Chisnell, D. and Redish, J. C., 2005
Who Is the "Older Adult" in Your Audience?
Intercom, 52 (1), January, 10-14.

Redish, J. C., 2004
Writing for the Web:  Letting Go of the Words
Intercom, 51 (6), June, 4-10.

Theofanos, M. F., Mulligan, C. P., and Redish, J. C., 2004
Peak Performance:  Redesigning the Portal of the Department of Health and Human Services
User Experience, 3 (6), Spring, 4-7.

Theofanos, M. F. and Redish, J. C., 2005
Helping Low-vision and Other Users with Web Sites That Meet Their Needs:  Is One Site for All Feasible?
Technical Communication, 52 (1), February, 9-20.

Available as a pdf at the Technical Communication online web site.
Free to members of the Society for Technical Communication who register at this site to receive TC online; $10/article for others.

This is a follow-on to the Theofanos and Redish paper listed below. Based on observations of users who magnify the screen, we give guidelines for web designers and we raise critical issues of experience equity and universal access.  We consider a new vision of the future that includes personal profiles that are flexible, portable, and allow graceful transformation of information on all web sites.

Redish, J. C., 2003 reprint of 1995 paper
Adding value as a professional technical communicator
Technical Communication, 50 (4), November, 505-518.

The original of this article is in Technical Communication, 42, 1, February 1995, 26-39.

Both articles are available in pdf at the Technical Communication online web site.  Free to members of the Society for Technical Communication who register at this site to receive TC online; $10/article for others.

Theofanos, M. F. and Redish, J. C., 2003
Guidelines for accessible and usable web sites: Observing users who work with screen readers
Interactions, X (6), November-December, 38-51.

The printed version is available online to members of ACM: http://www.acm.org/interactions/

For personal use only, you may download our "authors' version" (html or pdf) from this web site. This version includes figures for which there was no space in Interactions. (pdf, 900 KB)

Redish, J. C. and Wixon, D., 2003
Task analysis
In J. Jacko and A. Sears (Eds.), The Human-Computer Interaction Handbook Mahwah, NJ: Lawrence Erlbaum Associates, 922-940.

Redish, J. C., 2002
Foreword (a discussion of communities)
In B. Mirel and R. Spilka, (Eds.), Reshaping Technical Communication
Mahwah, NJ: Lawrence Erlbaum Associates, vii-xii.

Redish, J. C., 2000
Readability formulas have even more limitations than Klare discusses
ACM Journal of Computer Documentation, 24 (3), August, 132-137.

part of an issue on readability formulas

Redish, J. C., 2000
Structuring your documents to maximize reuse
Best Practices, 2 (3), June, 41, 43-47.

Redish, J. C., 2000
What is information design?
Technical Communications, 47 (2), May, 163-166.

This article is available in pdf at the Technical Communication online web site.  Free to members of the Society for Technical Communication who register at this site to receive TC online; $10/article for others.

Redish, J. C., 1999
Document and information design
In J. Webster (Ed.), Encyclopedia of Electrical and Electronic Engineering
NY: John Wiley & Sons, vol. 6, 10-24.

Redish, J. C., 1998
Minimalism in technical communication: Some issues to consider
In J. Carroll, (Ed.), Minimalism since the Nurnberg Funnel
Cambridge, MA: MIT Press in cooperation with the Society for Technical Communication, 219-245.

Redish, J. C., 1997
Understanding people: The relevance of cognitive psychology to technical communication
In K. Staples and C. Ornatowski, (Eds.), Theory, Practice, and Program Design in Technical Communication: Foundations for Teaching an Emergent Discipline
Norwood, NJ: Ablex Press, 67-84.

Redish, J. C., 1995
Are we really entering a post-usability era?
ACM Journal of Computer Documentation, 19 (1) March, 18-23.

Redish, J. C., 1993
Understanding readers
In C. Barnum and S. Carliner (Eds.), Techniques for Technical Communicators
NY: Allyn and Bacon, 14-41.