Handouts

These are handouts from just a few of Ginny's many talks. If you are interested in handouts from other talks, contact Ginny at ginny@redish.net.

Writing as an Asynchronous Conversation

From a talk at the Society for Technical Communication annual meeting, Philadelphia, June 2008
(pdf version, [1.96 MB])

Understanding Web Readers (and Non-Readers) - Creating Usable and Effective Web Content

From a talk for the DC-Metro Chapter of the Usability Professionals' Association and the Washington DC Usability Special Interest Group of the Society for Technical Communication, February 2006
(pdf version, [1.18 MB])

Plain Language and the Web

from the Plain Language Association INternational's 5th International Conference on Plain Language, November 2005
(pdf version, [2.05 MB])

Lessons Learned from Web Site Usability Testing

from Society for Technical Communication Conference, May 2005
(pdf version, [1.48 MB])

AARP Audience-Centered Heuristics

(pdf version, [64 KB])

This is the list of heuristics that we derived from research on older adults and the web and that we used in an AARP-funded study of 50 web sites. The full review of the literature and the full research study are available at www.aarp.org/olderwiserwired.

Moving Forms to the Web

from Usability University, June 2004
(pdf version, [1.26 MB])

Yours, mine, and ours:  Connecting ourselves and the communities we belong to

keynote at the Usability Professionals' Association Conference, June 2004
(pdf version, [965 KB])

Applying Research to Practice:  What's Relevant Today?

from Society for Technical Communication Conference, May 2004
(pdf verson, [1.02 MB])

Making Information Visual: Creating Effective Web Pages

from Society for Technical Communication Conference, May 2001.
(available as pdf, [550 KB])

Bibliography for Making Information Visual: Creating Effective Web Pages

from Society for Technical Communication Conference, May 2001.
(available as pdf, [100 KB])

Thinking Outside Our Own Box

from Society for Technical Communication Conference, May 2001.
(available as pdf, [167 KB])

Storytelling: The Power of Scenarios

Goldsmith Award presentation from the IEEE PCS Conference, October 2001.
(available as pdf, [840 KB])

Bibliography for Storytelling: The Power of Scenarios

Goldsmith Award presentation from the IEEE PCS Conference, October 2001.
(available as pdf, [90 KB])

Focusing on Content: Writing for Information-Rich Web Sites

from STC, Puget Sound Chapter and TCAA, Seattle, April 2003.
(available as pdf, [500 KB])

Bibliography for Focusing on Content: Writing for Information-Rich Web Sites

from STC, Puget Sound Chapter and TCAA, Seattle, April 2003.
(available as pdf, [15 KB])