Redish, J. C., 2011, Writing Vibrant, Compelling Copy -- The Content in Content Strategy, Confab2011, Minneapolis, May. (slide set, PDF, 2.6 Mb)

Redish, J. C., 2011, Content as Conversation, Big Redux, Silver Spring, MD, April. (slide set, PDF, 1.8 Mb)

• The 2nd edition is Courage, C., Redish, J. C., and Wixon, D., 2008, Task Analysis, In J. Jacko and A. Sears, (Eds.), Handbook of Human-Computer Interaction, 2nd edition, Lawrence Erlbaum, Chapter 48, 927-947.

• The 1st edition is Redish, J. C. and Wixon, D., 2003, Task Analysis, In J. Jacko and A. Sears, (Eds.), Handbook of Human-Computer Interaction, 1st edition, Lawrence Erlbaum, Chapter 48, 923-940.

Redish, J. C., 2011, Plain Language for a More Transparent Government, 2011 Government Web and New Media Conference, Washington, DC, March. (slide set, PDF, 1.7 Mb)

Redish, J. C., 2010, Technical Communication and Usability: Intertwined Strands and Mutual Influences, IEEE Transactions on Professional Communication, 53 (3), September, 191-201. (PDF, 332 Kb)

Redish, J. C., 2010, Content as Conversation, keynote to IPCC conference, Enschede, The Netherlands, September. (slide set, PDF, 1.9 Mb)

An earlier talk on the same theme:

Redish, J. C., 2008, Writing as an Asynchronous Conversation, Society for Technical Communication Conference, Philadelphia, June. (slide set, PDF, 2 Mb)

Redish, J. C., 2010, Writing Vibrant, Compelling Content, User Interface Engineering Virtual Seminar, September (webinar)

Redish, J. C., 2010, Letting Go of the Words – Content as Conversation, Maximus Center for Health Literacy Conference, Alexandra, VA., July. (slide set, PDF, 2.6 Mb)

Redish, J. C., 2009, Shifting Your Focus: Content as Conversation, Rosenfeld Media Future Practice Webinar, May (webinar)

Redish, J. C., 2009, Writing Web Content that Works, User Interface Engineering Virtual Seminar, February (webinar)

Redish, J. C., 2008, Designing from User Research, User Friendly 2008, Innovation in Asia, Shenzhen, China, October. (slide set, PPT, 1.4 Mb)

Redish, J. C., 2007, Showing Your Value, Language at Work, #3, Autumn, 5-10.

Redish, J. C., 2003 reprint of 1995 paper, Adding value as a professional technical communicator, Technical Communication, 50 (4), November, 505-518.

The original of this article is in Technical Communication, 42, 1, February 1995, 26-39.

Theofanos, M. F. and Redish, J. C., 2005, Helping Low-vision and Other Users with Web Sites That Meet Their Needs: Is One Site for All Feasible?

Technical Communication, 52 (1), February, 9-20.

• Available as a pdf at the Technical Communication online web site. Free to members of the Society for Technical Communication $10/article for others.

Theofanos, M. F. and Redish, J. C., 2003, Guidelines for accessible and usable web sites: Observing users who work with screen readers, Interactions, X (6), November-December, 38-51.

• The printed version is available online to members of ACM: http://www.acm.org/interactions/

• For personal use only, you may download our "authors' version" (html or pdf) from this web site. This version includes figures for which there was no space in Interactions. (pdf, 900 KB)

• This paper is also available in Belorussian, provided by Amanda Lynn.

Redish, J. C., 2004, Yours, mine, and ours: Connecting ourselves and the communities we belong to, Keynote at the Usability Professionals' Association Conference. (slide set, PDF, 965 Kb)

Redish, J. C., 2002, Foreword (a discussion of communities), In B. Mirel and R. Spilka, (Eds.), Reshaping Technical Communication, Lawrence Erlbaum, vii-xii.

Redish, J. C., 2001, Storytelling: The Power of Scenarios, Goldsmith Award presentation at the IPCC conference, Santa Fe, October (slide set, PDF, 840 Kb)

Redish, J. C., 2000, Readability formulas have even more limitations than Klare discusses, ACM Journal of Computer Documentation, 24 (3), August, 132-137.

• Part of an issue on readability formulas.

• Available in the ACM Digital Library.

An earlier article on the same theme – why not to use readability formulas:

Redish, J. C. and Selzer, J., 1985, The Place of Readability Formulas in Technical Communication, Technical Communication, 32 (4), November, 46-52.

Redish, J. C., 2000, What Is Information Design? Technical Communication, 47 (2), May, 163-166.

Redish, J. C., 1999, Document and Information Design, In J. Webster (Ed.), Encyclopedia of Electrical and Electronic Engineering, John Wiley & Sons, vol. 6, 10-24.

Redish, J. C., 1998, Minimalism in technical communication: Some issues to consider, In J. Carroll, (Ed.), Minimalism since the Nurnberg Funnel, MIT Press in cooperation with the Society for Technical Communication, 219-245.

Redish, J. C., 1997, Understanding people: The relevance of cognitive psychology to technical communication, In K. Staples and C. Ornatowski, (Eds.), Theory, Practice, and Program Design in Technical Communication: Foundations for Teaching an Emergent Discipline, Ablex, 67-84.

Redish, J. C., 1993, Understanding readers, In C. Barnum and S. Carliner (Eds.), Techniques for Technical Communicators, Allyn and Bacon, 14-41.

Redish, J. C., 1985, The Plain English Movement, In Greenbaum, S. (Ed.), The English Language Today, Pergamon, 125-138.

Redish, J. C., 1983, The Language of the Bureaucracy, In Bailey, R. and Fosheim, R. (Eds.), Literacy for Life: The Demand for Reading and Writing, Modern Language Association, 151-174.

Redish, J. C., Felker, D., Rose, A., 1981, Evaluating the Effects of Document Design Principles, Information Design Journal, 2/3&4, 236-243.

Felker, D., Pickering, F., Charrow, V. R., Holland, V. M., Redish, J. C., 1981, Guidelines for Document Designers, American Institutes for Research.

Redish, J. C., 1980, Readability, In Felker, D. (Ed.), Document Design: A Review of the Relevant Research, American Institutes for Research.